Hear from 100+ retail fulfilment experts leading the way in innovation, operations, and customer experience. Our speakers represent top retailers, brands, logistics providers, and technology leaders who are redefining the future of fulfilment.
Lyle Brady joined The Warehouse Group in 2023 as General Manager Supply Chain and was appointed to the Executive Leadership Team as Group Chief Supply Chain Officer in November 2025.
Group Chief Supply Chain Officer
Jack Gance opened his first pharmacy store in 1972, promptly developing a distribution business through pharmacy. He created the Le Specs, Le Tan, Australis and Colours of Australia brands of sunglasses, suntan lotion, fragrances and cosmetics.
Co-Founder
Director
Chief Executive Officer
Angus is a senior retail leader with over 25 years in the industry, bringing a passion for high-involvement retail brands and the development of market leading omni-channel customer experiences.
Chief Operating Officer
Darren is a principle-centered leader possessing diverse experience in all facets of Supply Chain Management with more than 30 years of experience in supply chain and logistics
Chief Supply Chain Officer
Keith Hopkins is a seasoned technology leader with over 35 years of experience in delivering technology transformations for multinational corporations across various sectors, including retail department stores, grocery, convenience retail, omni-channel retailing, energy, and banking.
General Manager Technology Merchandise and Supply Chain
Natalie is a seasoned retail executive with a distinguished career in Merchandising spanning 25 years. As Chief Merchandise Officer at R.M. Williams.
Chief Merchandise Officer
Managing Director
Sarah is a highly motivated marketing leader with a strong background and current focus on meeting the needs of both the consumer and shopper.
General Manager, Marketing, eCommerce, CX
Katya Somova is the Customer Fulfilment Manager at IKEA Australia & New Zealand, with over 14 years of experience at IKEA across Russia and Australia, with roles spanning customer fulfilment, people and culture, business navigation, and store management.
Customer Fulfilment Manager
General Manager, International Supply Chain
Claire has extensive supply chain experience having worked across multiple industries and geographies.
General Manager DC Operations and Network Strategy
Director - Customer Engagement and Loyalty
Vice President eCommerce and Technology
Rex Zhang is the Co-Founder of Paire, a Melbourne-born essentials brand reimagining clothing to be functional, comfortable, and sustainable through proprietary fabric technology.
Co-Founder
Nathan Yun is the Co-Founder of Paire, a Melbourne-born essentials brand reimagining clothing to be functional, comfortable, and sustainable through proprietary fabric technology.
Co-Founder
As an ICT Executive with over 20 years of experience, Karl has a passion for designing and implementing innovative ICT strategies that drives business improvement.
Chief Information Officer
John Bacon is Snr Vice President (SVP) Supply Chain at The Reject Shop - an $900M, 400 store, national discount variety retailer, listed on the ASX since 2004.
Senior Vice President Supply Chain
Guy is the Co-founder & COO of Oz Hair and Beauty. Guy has developed the skills to ensure scalable growth through experiencing rapid growth in his own business, causing the operations of the company to evolve quickly.
Chief Operating Officer
Chief Operating Officer
Chief Merchandise and Growth Officer
Ben Dowling is Chief Commercial Officer at LNDR, a London-born activewear brand redefining premium performance wear with its “less but better” ethos.
Chief Commercial Officer
Cameron is a strategic thinking and results oriented supply chain executive with extensive expertise leading FMCG supply chain.
Director Global Logistics & Supply Chain
Van Mulryan joined TAG Heuer in Feb 2020. Born and raised in Melbourne, Van studied a Bachelor of International Business at RMIT University and built her career in retail between Australian and International brands.
General Manager
Executive Director
General Manager Operations
Leading eCommerce and Marketing teams since 2013, Heather's experience has led her to being recognised as one of the Top 50 People in eCommerce for two years.
Head of eCommerce and CX
Ben, a seasoned business leader with more than 15 years of expertise, has navigated his own ventures and held senior executive roles in international corporations.
Chief Executive Officer
Head of Operations at The Body Shop Australia, leading demand planning, replenishment, logistics & tech enablement across stores, ecommerce and wholesale.
Head of Operations
Head of Product Operations
General Manager
Heath Tully is the Head of eCommerce for Oceania at PUMA. With over 20 years’ experience in B2C eCommerce, marketing, and CRM
Head of eCommerce
Co-Founder
Kira is a transformational leader who drives retail innovation through a people-centred approach, operating with the philosophy of keeping "business in my head, but people in my heart." With over 25 years of retail experience, she has managed a wide range of omnichannel initiatives for iconic Australian brands
Head of DTC
Hitesh Mehta is an eCommerce and Marketplace leader with years of extensive experience in leading and managing successful ventures across prominent platforms such as Amazon, Catch, MyDeal, and Baby Bunting
Senior Manager for Business Development and Marketplace Strategy
Head of eCommerce Spotlight
Gemma Mowser is a highly accomplished retail planning leader with nearly two decades of international experience driving commercial growth and operational excellence across Australia, the UK, and the Middle East.
Head of Planning
Senior Business Analyst - IT Systems
Dean Wiener is a strategic business leader with experience across diverse industries and businesses, including Coles, Kmart, adidas, and, most recently, Blue Illusion.
Head of Omnichannel
Supply Chain Director
Executive General Manager, Intralogistics
Moataz has over 15 years experience across manufacturing. He has had the privilege of working with global FMCG leaders like Mondeléz International
Group Supply Chain Officer
Sheena Saigal is the Head of Digital Delivery at Coles Group, where she leads enterprise-wide strategies that enhance customer experience, drive operational excellence, and support long-term growth.
Head of Delivery, Digital
Head of Digital
Group General Manager Supply
Andrew Borg is the Supply Chain Director of Mars Food & Nutrition Australia. Andrew joined Mars in 2011 in an operations role at its Mars Wrigley business and has held a number of roles across Demand and Supply.
Supply Chain Director
Jamie Common is General Manager of Retail & Marketing at Cambridge Clothing, where he leads nine menswear brands including Cambridge, Joe Black, Gibson, Dom Bagnato and Ted Baker
General Manager Retail and Marketing
Lachi leads technology at July, the premium luggage brand operating across five countries with 15 retail stores.
Head of Technology
Tanya has had over 35 years' experience in operations, planning, production, inventory management and general management in retail and wholesale environments across many product profiles.
Head of Enterprise Inventory Transformation
Rob Hango-Zada is the Co-Founder and Joint CEO of Shippit, the leading commerce delivery platform. He brings a common-sense and customer-centric approach to Australian retailing.
Co-Founder & Joint Chief Executive Officer
Abhishek is an E-commerce, Digital, CRM and Customer Insights specialist. He is a senior operations’ executive and a go to man for CXO’s with strong analytical and people skills.
General Manager - CRM, Loyalty, and Omni-Channel Customer Acquisition
Head of IT
Karolina Coggan is the Head of Operations and Sustainability at Kulani Kinis - a leading Australian swimwear brand. Since joining the brand in 2019 she has partnered with the founders to lead the brand through growth and operational changes.
Head of Operations and Sustainability
Anthony Bayliss is the Head of Digital at Pace Athletic, Australia's leading destination for running gear and performance footwear.
Head of Digital
Jonathan is the Director of Global Fulfilment for The Nile Group, overseeing fulfilment operations at their warehouses in AU, NZ, US and UK.
Director of Global Fulfilment
A senior change management professional with over 20 years’ experience leading and enabling change across the retail industry.
Change Partner
Head of Supply Chain
Head of Global Sourcing
Stephen Smith is a Supply Chain professional from Melbourne with 25+ years industry knowledge, having held positions across Retail, FMCG, eCommerce and Manufacturing sectors,
Head of Supply Chain, Oceania
Shaya Rubinstein is a strategic operations leader specializing in supply chain optimisation, with over 15 years of experience spanning diverse product portfolios, 3PL operations, global manufacturing, and highly regulated industries.
Head of Operations
Head of Sustainability
Imran has over 12 years of experience in consulting retailers and brands on commerce technology in APAC. From commerce platforms, marketing software, and social commerce to his current focus on Order Management, Imran has collected deep insight into how technology can support business goals.
Head of APAC
Matt Sheen is a front-of-market logistics expert and Founder of Sparrow XPL, Australia’s first AI-powered 4PL ecosystem redefining how supply chains think and operate.
Founder
Sophia Pope is the Senior Director and Site Leader for ShipStation APAC. Based in Sydney, she helps eCommerce brands scale through smarter shipping and fulfilment.
Senior Director | APAC Region Lead
Head of Marketing
Sarah Kerr is a seasoned enterprise software executive with expertise in Intelligent Supply Chain execution. Over her 20+ year career, she’s helped leading global and ASX organisations unlock agility, resilience, and performance through technology.
Senior Vice President
Sean Maguire has 30 years of experience in the Supply Chain industry across Europe, the USA, and Asia-Pacific. Working across various verticals including technology, automotive, airlines, environmental, and retail. Sean has experience in both transformational change and pragmatic solutions for customers.
Vice President Retail
Head of Distribution
Chief Information Officer
Anna Reid is a senior leader in Customer Service & Logistics at Mondelēz International, driving operational excellence across ANZ. With a background spanning FMCG and retail, manufacturing, logistics, and industry and education partnerships, she’s known for delivering results through inclusive leadership and strategic clarity.
Customer Service and Logistics Director
General Manager of Change Delivery
Head of eCommerce
Lyle Brady joined The Warehouse Group in 2023 as General Manager Supply Chain and was appointed to the Executive Leadership Team as Group Chief Supply Chain Officer in November 2025.
Group Chief Supply Chain Officer
Jack Gance opened his first pharmacy store in 1972, promptly developing a distribution business through pharmacy. He created the Le Specs, Le Tan, Australis and Colours of Australia brands of sunglasses, suntan lotion, fragrances and cosmetics.
Co-Founder
Director
Chief Executive Officer
Angus is a senior retail leader with over 25 years in the industry, bringing a passion for high-involvement retail brands and the development of market leading omni-channel customer experiences.
Chief Operating Officer
Darren is a principle-centered leader possessing diverse experience in all facets of Supply Chain Management with more than 30 years of experience in supply chain and logistics
Chief Supply Chain Officer
Keith Hopkins is a seasoned technology leader with over 35 years of experience in delivering technology transformations for multinational corporations across various sectors, including retail department stores, grocery, convenience retail, omni-channel retailing, energy, and banking.
General Manager Technology Merchandise and Supply Chain
Natalie is a seasoned retail executive with a distinguished career in Merchandising spanning 25 years. As Chief Merchandise Officer at R.M. Williams.
Chief Merchandise Officer
Managing Director
Sarah is a highly motivated marketing leader with a strong background and current focus on meeting the needs of both the consumer and shopper.
General Manager, Marketing, eCommerce, CX
Katya Somova is the Customer Fulfilment Manager at IKEA Australia & New Zealand, with over 14 years of experience at IKEA across Russia and Australia, with roles spanning customer fulfilment, people and culture, business navigation, and store management.
Customer Fulfilment Manager
General Manager, International Supply Chain
Claire has extensive supply chain experience having worked across multiple industries and geographies.
General Manager DC Operations and Network Strategy
Director - Customer Engagement and Loyalty
Vice President eCommerce and Technology
Rex Zhang is the Co-Founder of Paire, a Melbourne-born essentials brand reimagining clothing to be functional, comfortable, and sustainable through proprietary fabric technology.
Co-Founder
Nathan Yun is the Co-Founder of Paire, a Melbourne-born essentials brand reimagining clothing to be functional, comfortable, and sustainable through proprietary fabric technology.
Co-Founder
As an ICT Executive with over 20 years of experience, Karl has a passion for designing and implementing innovative ICT strategies that drives business improvement.
Chief Information Officer
John Bacon is Snr Vice President (SVP) Supply Chain at The Reject Shop - an $900M, 400 store, national discount variety retailer, listed on the ASX since 2004.
Senior Vice President Supply Chain
Guy is the Co-founder & COO of Oz Hair and Beauty. Guy has developed the skills to ensure scalable growth through experiencing rapid growth in his own business, causing the operations of the company to evolve quickly.
Chief Operating Officer
Chief Operating Officer
Chief Merchandise and Growth Officer
Ben Dowling is Chief Commercial Officer at LNDR, a London-born activewear brand redefining premium performance wear with its “less but better” ethos.
Chief Commercial Officer
Cameron is a strategic thinking and results oriented supply chain executive with extensive expertise leading FMCG supply chain.
Director Global Logistics & Supply Chain
Van Mulryan joined TAG Heuer in Feb 2020. Born and raised in Melbourne, Van studied a Bachelor of International Business at RMIT University and built her career in retail between Australian and International brands.
General Manager
Executive Director
General Manager Operations
Leading eCommerce and Marketing teams since 2013, Heather's experience has led her to being recognised as one of the Top 50 People in eCommerce for two years.
Head of eCommerce and CX
Ben, a seasoned business leader with more than 15 years of expertise, has navigated his own ventures and held senior executive roles in international corporations.
Chief Executive Officer
Head of Operations at The Body Shop Australia, leading demand planning, replenishment, logistics & tech enablement across stores, ecommerce and wholesale.
Head of Operations
Head of Product Operations
General Manager
Heath Tully is the Head of eCommerce for Oceania at PUMA. With over 20 years’ experience in B2C eCommerce, marketing, and CRM
Head of eCommerce
Co-Founder
Kira is a transformational leader who drives retail innovation through a people-centred approach, operating with the philosophy of keeping "business in my head, but people in my heart." With over 25 years of retail experience, she has managed a wide range of omnichannel initiatives for iconic Australian brands
Head of DTC
Hitesh Mehta is an eCommerce and Marketplace leader with years of extensive experience in leading and managing successful ventures across prominent platforms such as Amazon, Catch, MyDeal, and Baby Bunting
Senior Manager for Business Development and Marketplace Strategy
Head of eCommerce Spotlight
Gemma Mowser is a highly accomplished retail planning leader with nearly two decades of international experience driving commercial growth and operational excellence across Australia, the UK, and the Middle East.
Head of Planning
Senior Business Analyst - IT Systems
Dean Wiener is a strategic business leader with experience across diverse industries and businesses, including Coles, Kmart, adidas, and, most recently, Blue Illusion.
Head of Omnichannel
Supply Chain Director
Executive General Manager, Intralogistics
Moataz has over 15 years experience across manufacturing. He has had the privilege of working with global FMCG leaders like Mondeléz International
Group Supply Chain Officer
Sheena Saigal is the Head of Digital Delivery at Coles Group, where she leads enterprise-wide strategies that enhance customer experience, drive operational excellence, and support long-term growth.
Head of Delivery, Digital
Head of Digital
Group General Manager Supply
Andrew Borg is the Supply Chain Director of Mars Food & Nutrition Australia. Andrew joined Mars in 2011 in an operations role at its Mars Wrigley business and has held a number of roles across Demand and Supply.
Supply Chain Director
Jamie Common is General Manager of Retail & Marketing at Cambridge Clothing, where he leads nine menswear brands including Cambridge, Joe Black, Gibson, Dom Bagnato and Ted Baker
General Manager Retail and Marketing
Lachi leads technology at July, the premium luggage brand operating across five countries with 15 retail stores.
Head of Technology
Tanya has had over 35 years' experience in operations, planning, production, inventory management and general management in retail and wholesale environments across many product profiles.
Head of Enterprise Inventory Transformation
Rob Hango-Zada is the Co-Founder and Joint CEO of Shippit, the leading commerce delivery platform. He brings a common-sense and customer-centric approach to Australian retailing.
Co-Founder & Joint Chief Executive Officer
Abhishek is an E-commerce, Digital, CRM and Customer Insights specialist. He is a senior operations’ executive and a go to man for CXO’s with strong analytical and people skills.
General Manager - CRM, Loyalty, and Omni-Channel Customer Acquisition
Head of IT
Karolina Coggan is the Head of Operations and Sustainability at Kulani Kinis - a leading Australian swimwear brand. Since joining the brand in 2019 she has partnered with the founders to lead the brand through growth and operational changes.
Head of Operations and Sustainability
Anthony Bayliss is the Head of Digital at Pace Athletic, Australia's leading destination for running gear and performance footwear.
Head of Digital
Jonathan is the Director of Global Fulfilment for The Nile Group, overseeing fulfilment operations at their warehouses in AU, NZ, US and UK.
Director of Global Fulfilment
A senior change management professional with over 20 years’ experience leading and enabling change across the retail industry.
Change Partner
Head of Supply Chain
Head of Global Sourcing
Stephen Smith is a Supply Chain professional from Melbourne with 25+ years industry knowledge, having held positions across Retail, FMCG, eCommerce and Manufacturing sectors,
Head of Supply Chain, Oceania
Shaya Rubinstein is a strategic operations leader specializing in supply chain optimisation, with over 15 years of experience spanning diverse product portfolios, 3PL operations, global manufacturing, and highly regulated industries.
Head of Operations
Head of Sustainability
Imran has over 12 years of experience in consulting retailers and brands on commerce technology in APAC. From commerce platforms, marketing software, and social commerce to his current focus on Order Management, Imran has collected deep insight into how technology can support business goals.
Head of APAC
Matt Sheen is a front-of-market logistics expert and Founder of Sparrow XPL, Australia’s first AI-powered 4PL ecosystem redefining how supply chains think and operate.
Founder
Sophia Pope is the Senior Director and Site Leader for ShipStation APAC. Based in Sydney, she helps eCommerce brands scale through smarter shipping and fulfilment.
Senior Director | APAC Region Lead
Head of Marketing
Sarah Kerr is a seasoned enterprise software executive with expertise in Intelligent Supply Chain execution. Over her 20+ year career, she’s helped leading global and ASX organisations unlock agility, resilience, and performance through technology.
Senior Vice President
Sean Maguire has 30 years of experience in the Supply Chain industry across Europe, the USA, and Asia-Pacific. Working across various verticals including technology, automotive, airlines, environmental, and retail. Sean has experience in both transformational change and pragmatic solutions for customers.
Vice President Retail
Head of Distribution
Chief Information Officer
Anna Reid is a senior leader in Customer Service & Logistics at Mondelēz International, driving operational excellence across ANZ. With a background spanning FMCG and retail, manufacturing, logistics, and industry and education partnerships, she’s known for delivering results through inclusive leadership and strategic clarity.
Customer Service and Logistics Director
General Manager of Change Delivery
Head of eCommerce