RETAIL FULFILMENT SHOW 2027

Where retail fulfilment comes together.

Australia’s largest retail fulfilment conference and exhibition, connecting the entire ecosystem from planning and inventory to warehousing, logistics, last mile and digital commerce.

16 – 17 MARCH 2027 | ICC Sydney

Attendees
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Retail and brand
organisations
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Speakers
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Partners and
exhibitors
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Content Stages +
Innovation Showcase
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One show floor. The entire fulfilment ecosystem.

The RFS show floor brings content, technology, innovation and connections together in one place. Explore the exhibition, see solutions in action, hear from industry leaders, take part in curated meetings and connect with the people shaping retail fulfilment. 

EXHIBITORS & PARTNERS

Find technology and solutions across the entire fulfilment journey.

5 CONTENT STAGES

Hear practical retailer case studies and industry insights across the show floor. 

INNOVATION SHOWCASE

See new technology, solutions and ideas in action. 

RFS CONNECT

Meet relevant solution partners through curated one to one meetings.

LIVE DEMONSTRATIONS

Experience technology before making investment decisions. 

NETWORKING

Connect with the people shaping retail fulfilment.

Attendees
0 +
Retail and brand
organisations
0 +
Speakers
0 +
Partners and
exhibitors
0 +
Content Stages +
Innovation Showcase
0
Five stages. One connected show floor.
RFS_Web Icons_Executive Leadership Forum

Executive Leadership Forum
Lead what comes next.

Make the decisions that shape what comes next. Leadership, investment, resilience, AI, workforce transformation, global disruption and the strategic decisions shaping profitable fulfilment.

RFS_Web Icons_Planning and Inventory Hub

Planning and Inventory Hub
Plan smarter. Stock better.

Get the right inventory, in the right place, at the right time. Demand planning, forecasting, inventory optimisation, replenishment, procurement, supplier collaboration, scenario planning, working capital and AI enabled planning.

RFS_Web Icons_Fulfilment Operations and Networks

Fulfilment Operations and Networks
Build smarter, more connected operations.

Turn fulfilment operations into a competitive advantage. Warehouse productivity, distribution centre strategy, automation, robotics, warehouse management systems, workforce, networks spanning multiple nodes, freight integration and operational excellence.

RFS_Web Icons_Last Mile Live

Last Mile Live
Deliver the promise profitably.

Deliver better without losing margin. Transport, carriers, last mile, delivery choice, regional fulfilment, route optimisation, visibility, reverse logistics and the economics of the customer promise.

RFS_Web Icons_The Digital Shelf

The Digital Shelf
Turn digital interactions into growth.

Turn every interaction into growth. eCommerce, omnichannel, marketplaces, AI powered discovery, personalisation, loyalty, unified commerce, post purchase experience and digital profitability.

RFS_Web Icons_Innovation Showcase

Innovation Showcase
See it working before you invest.

Experience the innovation before you invest in it. A stream on the exhibition floor, not a stage: live product demonstrations, robotics and automation in action, computer vision, AI powered picking and packing, and the emerging technology shaping what fulfilment looks like next.

Fulfilment isn't a back office function anymore.

It is where customer promise meets commercial reality. 

Inventory. Labour. Automation. Freight. Delivery. Returns. Customer expectations. Margin. 

Every decision is connected. 

RFS brings together the leaders responsible for those decisions across the entire fulfilment journey. 

Benchmark what’s working. See what’s changing. Meet the people solving the same problems. Find the partners who can help you execute. 

At RFS, the people, ideas, technology and solutions behind those decisions come together on one connected show floor.

Key themes

The five challenges defining retail fulfilment in 2027

01

Build resilience without building unnecessary cost

Prepare for geopolitical uncertainty, freight disruption, volatile demand and supply risk while protecting service levels, inventory productivity and margin.

02

Turn AI and automation into measurable value

Move beyond the hype. Understand where AI, robotics, automation and connected data are improving decisions, productivity and customer outcomes, and where the business case still does not stack up.

03

Put inventory where demand actually happens

Improve forecasting, replenishment, allocation and visibility while balancing availability, working capital and supply risk.

04

Make every fulfilment decision commercially accountable

Understand the true cost to serve. Reduce waste, improve warehouse productivity, optimise transport and make smarter decisions about speed, convenience and service.

05

Win the customer beyond checkout

Connect digital commerce, inventory, fulfilment, delivery and post purchase experiences to build trust, loyalty and profitable growth.

Built with the industry, for the industry.

Meet the retail leaders helping shape RFS 2027.

Graham Nelson

Head of Continuous Improvement & Group Fleet

The Warehouse Group (NZ)

Catherine Ferguson

Head of Merchandise Planning

Trenery

Darina Haulis

Supply Chain Director

Stuart Alexander

Amy O'Hara-Lattin is a supply chain executive specialising in business transformation, growth strategy, and operational excellence.

Amy O’Hara Lattin

Head of Supply Chain

Oroton Group

Gokhan Bardan is Head of Distribution for Asia Pacific Region at Specsavers, where he leads warehousing and fulfilment strategy across the region.

Gokhan Bardan

Head of Warehousing - APAC

Specsavers

Lee Ashton

Head of eCom Operations & Convenience

Big W

Alice Kuepper is Head of Sustainability anat the Winning Group and a recognised sustainability leader within Australia’s retail and consumer goods sector.

Alice Kuepper

Head of Sustainability

Winning Group

Jay has been working with DeLonghi Group since early 2020 as Head of Supply Chain Oceania. He has previously worked for organisations such as KitchenAid as Operations Director APAC, Gerard Lighting, as GM Manufacturing

Jay Dixit

Head of supply chain

De longhi

Andrew Heseltine

Supply Chain Business Partner

Brandbank Group

Peter Fouskarinis

Group Gm Supply Chain, IT and Transformation

Brand Collective

Ways to Attend

Your RFS. Your way.

Retailer & Brand Pass

Full two-day access for retail and brand professionals

Retailer & Brand complimentary Pass

Complimentary access for approved retailers and brands

Vendor & Solution Providers

Meet the leaders evaluating what comes next

Have a story worth sharing?
We are looking for retailers and brands with practical case studies, lessons learned and new ideas across supply chain, inventory, fulfilment, logistics, last mile and digital commerce.

TESTIMONIALS

Why retail leaders keep coming back.
2027 EXHIBITORS & PARTNERS

Meet the technology and partners moving fulfilment forward

Discover the technology, solutions and services helping retailers transform planning, warehousing, fulfilment, logistics, last mile and digital commerce.

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Past Events

12 years of bringing retail fulfilment together.

7th Annual

Retail Fulfilment
Summit

31 May – 2 June | Sheraton Grand Sydney Hyde Park

8th Annual

Retail Fulfilment
Summit

22 - 24 February | Pullman Melbourne Albert Park

9th Annual

Retail Fulfilment
Summit

21 - 22 February | Melbourne Convention & Exhibition Centre

10th Annual

Retail Fulfilment
Summit

4 - 5 March | Melbourne Convention & Exhibition Centre

11th Annual

Retail Fulfilment
Summit

18 - 19 March | Melbourne Convention & Exhibition Centre

7th Annual

Retail Fulfilment
Summit

31 May – 2 June | Sheraton Grand Sydney Hyde Park

8th Annual

Retail Fulfilment
Summit

22 - 24 February | Pullman Melbourne Albert Park

9th Annual

Retail Fulfilment
Summit

21 - 22 February | Melbourne Convention & Exhibition Centre

10th Annual

Retail Fulfilment Summit

4 - 5 March | Melbourne Convention & Exhibition Centre

11th Annual

Retail Fulfilment Summit

18 - 19 March | Melbourne Convention & Exhibition Centre

Be part of RFS 2027.
Two days. The entire retail fulfilment ecosystem.
One show floor.