RETAIL FULFILMENT SHOW 2027

Elevating retail fulfilment to stay resilient, responsive and commercially relevant in a fast-moving market

Australia’s largest retail fulfilment conference and exhibition, connecting the entire ecosystem from planning and inventory to warehousing, logistics, last mile and digital commerce.

16 – 17 MARCH 2027 | ICC Sydney

Attendees
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Retail and brand
organisations
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Speakers
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Partners and
exhibitors
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Content Stages +
Innovation Showcase
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One show floor. The entire fulfilment ecosystem.

The RFS show floor brings content, technology, innovation and connections together in one place. Explore the exhibition, see solutions in action, hear from industry leaders, take part in curated meetings and connect with the people shaping retail fulfilment. 

EXHIBITORS & PARTNERS

Find technology and solutions across the entire fulfilment journey.

5 CONTENT STAGES

Hear practical retailer case studies and industry insights across the show floor. 

INNOVATION SHOWCASE

See new technology, solutions and ideas in action. 

RFS CONNECT

Meet relevant solution partners through curated one to one meetings.

LIVE DEMONSTRATIONS

Experience technology before making investment decisions. 

NETWORKING

Connect with the people shaping retail fulfilment.

Attendees
0 +
Retail and brand
organisations
0 +
Speakers
0 +
Partners and
exhibitors
0 +
Content Stages +
Innovation Showcase
0
Five stages plus live demo. One connected show floor
RFS_Web Icons_Executive Leadership Forum

Executive Leadership Forum
Lead what comes next.

Make the decisions that shape what comes next. Leadership, investment, resilience, AI, workforce transformation, global disruption and the strategic decisions shaping profitable fulfilment.

RFS_Web Icons_Planning and Inventory Hub

Planning and Inventory Hub
Plan smarter. Stock better.

Get the right inventory, in the right place, at the right time. Demand planning, forecasting, inventory optimisation, replenishment, procurement, supplier collaboration, scenario planning, working capital and AI enabled planning.

RFS_Web Icons_Fulfilment Operations and Networks

Fulfilment Operations and Networks
Build smarter, more connected operations.

Turn fulfilment operations into a competitive advantage. Warehouse productivity, distribution centre strategy, automation, robotics, warehouse management systems, workforce, networks spanning multiple nodes, freight integration and operational excellence.

RFS_Web Icons_Last Mile Live

Last Mile Live
Deliver the promise profitably.

Deliver better without losing margin. Transport, carriers, last mile, delivery choice, regional fulfilment, route optimisation, visibility, reverse logistics and the economics of the customer promise.

RFS_Web Icons_The Digital Shelf

The Digital Shelf
Turn digital interactions into growth.

Turn every interaction into growth. eCommerce, omnichannel, marketplaces, AI powered discovery, personalisation, loyalty, unified commerce, post purchase experience and digital profitability.

RFS_Web Icons_Innovation Showcase

Innovation Showcase
See it working before you invest.

Experience the innovation before you invest in it. A stream on the exhibition floor, not a stage: live product demonstrations, robotics and automation in action, computer vision, AI powered picking and packing, and the emerging technology shaping what fulfilment looks like next.

Fulfilment isn't a back office function anymore.

Retailers are operating in an increasingly complex environment, where rising costs, volatile demand and changing customer expectations are putting pressure on every part of the retail journey. From the need for greater inventory visibility and faster, more flexible fulfilment, to the rapid adoption of AI, automation and digital commerce, retailers are being challenged to deliver more convenience and better experiences without sacrificing profitability.   

The Retail Fulfilment Show 2027 brings together retail leaders across eCommerce, digital, supply chain, fulfilment and logistics to explore how the industry is responding to these pressures. Through practical insights, real-world case studies and honest conversations around technology, resilience, customer experience and operational performance, we’ll examine how retailers can build more connected, agile and commercially sustainable businesses.

Key themes

The five challenges defining retail fulfilment in 2027

01

Build resilience without building unnecessary cost

Prepare for geopolitical uncertainty, freight disruption, volatile demand and supply risk while protecting service levels, inventory productivity and margin.

02

Turn AI and automation into measurable value

Move beyond the hype. Understand where AI, robotics, automation and connected data are improving decisions, productivity and customer outcomes, and where the business case still does not stack up.

03

Put inventory where demand actually happens

Improve forecasting, replenishment, allocation and visibility while balancing availability, working capital and supply risk.

04

Make every fulfilment decision commercially accountable

Understand the true cost to serve. Reduce waste, improve warehouse productivity, optimise transport and make smarter decisions about speed, convenience and service.

05

Win the customer beyond checkout

Connect digital commerce, inventory, fulfilment, delivery and post purchase experiences to build trust, loyalty and profitable growth.

Built with the industry, for the industry.

Meet the retail leaders helping shape RFS 2027.

Todd Soller

Chief Supply Chain Officer

Patagonia (US)

Swagat Choudhury

Global Digital Commerce Director

Mars (UK)

Graham Nelson

Head of Continuous Improvement and Group Fleet

The Warehouse Group (NZ)

Mark Franke is the Head of Procurement at Kmart Australia Limited, where he leads procurement strategy, strategic sourcing, supplier management, commercial negotiations, and risk management across the business.

Mark Franke

Head of Procurement

Kmart

Henri Le Comte

Head of Fulfilment & Last Mile

Metcash

Catherine Ferguson

Head of Merchandise Planning

Trenery

Emily Robertson is an Ecommerce leader with 10+ years’ experience across FMCG, Beauty & Fashion, driving the Ecommerce Channel as a sustainable growth engine for business.

Emily Robertson

National Business Manager of Ecommerce

Lavazza

Yasheen Nunkumar is a global supply chain and operations executive with more than 25 years of leadership experience across Africa, APAC and ANZ.

Yasheen Nunkumar

GM Operations, Australia

Fisher & Paykel

Ways to Attend

Your RFS. Your way.

Retailer & Brand Pass

Full two-day access for retail and brand professionals

Retailer & Brand complimentary Pass

Complimentary access for approved retailers and brands

Vendor & Solution Providers

Meet the leaders evaluating what comes next

Have a story worth sharing?
We are looking for retailers and brands with practical case studies, lessons learned and new ideas across supply chain, inventory, fulfilment, logistics, last mile and digital commerce.

TESTIMONIALS

Why retail leaders keep coming back.
2027 EXHIBITORS & PARTNERS

Meet the technology and partners moving fulfilment forward

Discover the technology, solutions and services helping retailers transform planning, warehousing, fulfilment, logistics, last mile and digital commerce.

Platinum Sponsor:
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Silver Sponsor:
Automatex
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Past Events

12 years of bringing retail fulfilment together.

7th Annual

Retail Fulfilment
Summit

31 May – 2 June | Sheraton Grand Sydney Hyde Park

8th Annual

Retail Fulfilment
Summit

22 - 24 February | Pullman Melbourne Albert Park

9th Annual

Retail Fulfilment
Summit

21 - 22 February | Melbourne Convention & Exhibition Centre

10th Annual

Retail Fulfilment
Summit

4 - 5 March | Melbourne Convention & Exhibition Centre

11th Annual

Retail Fulfilment
Summit

18 - 19 March | Melbourne Convention & Exhibition Centre

7th Annual

Retail Fulfilment
Summit

31 May – 2 June | Sheraton Grand Sydney Hyde Park

8th Annual

Retail Fulfilment
Summit

22 - 24 February | Pullman Melbourne Albert Park

9th Annual

Retail Fulfilment
Summit

21 - 22 February | Melbourne Convention & Exhibition Centre

10th Annual

Retail Fulfilment Summit

4 - 5 March | Melbourne Convention & Exhibition Centre

11th Annual

Retail Fulfilment Summit

18 - 19 March | Melbourne Convention & Exhibition Centre

Be part of RFS 2027.
Two days. The entire retail fulfilment ecosystem.
One show floor.