Akolade’s Retail Fulfilment Show returns in 2027 with a renewed focus on sustainable growth, digital transformation and customer centric innovation. The summit brings together leaders from retail, eCommerce, logistics, supply chain, technology and fintech to reimagine fulfilment in an era of hyper local networks, AI driven operations, circular commerce and phygital experiences.
This is more than a logistics event, it’s a strategic summit where you can benchmark against industry pioneers, learn from success stories and forge partnerships that drive agility, profitability and sustainability.
Harness AI and data to orchestrate fulfilment in real time and unlock predictive analytics.
Build resilient, sustainable and circular supply chains through reverse logistics and net‑zero delivery.
Deliver frictionless omni‑channel experiences through hyper‑local fulfilment, micro‑warehouses and last‑mile innovation.
Engage customers with hyper‑personalisation, social commerce, livestream shopping and next‑generation payment methods.
Unlock profitability through dynamic labour models, flexible automation and cost‑optimised operations.
Executive Vice President and Chief Operating Officer, The Vitamin Shoppe
Chief Operating Officer
Dan is a global supply chain leader with 15 years of experience driving innovation, operational streamlining, and data‑driven decision‑making across Latin America, the United States, Canada, and the Asia Pacific region.
Associate Director Operations Asia Pacific
Lyle Brady joined The Warehouse Group in 2023 as General Manager Supply Chain and was appointed to the Executive Leadership Team as Group Chief Supply Chain Officer in November 2025.
Group Chief Supply Chain Officer
Jack Gance opened his first pharmacy store in 1972, promptly developing a distribution business through pharmacy. He created the Le Specs, Le Tan, Australis and Colours of Australia brands of sunglasses, suntan lotion, fragrances and cosmetics.
Co-Founder
Director
Natalie is a seasoned retail executive with a distinguished career in Merchandising spanning 25 years. As Chief Merchandise Officer at R.M. Williams.
Chief Merchandise Officer
Steven Bellemy is the Director of Logistics at Miele Australia & New Zealand, leading end‑to‑end logistics and distribution operations across the ANZ region.
Logistics Director
Katya Somova is the Customer Fulfilment Manager at IKEA Australia & New Zealand, with over 14 years of experience at IKEA across Russia and Australia, with roles spanning customer fulfilment, people and culture, business navigation, and store management.
Customer Fulfilment Manager
General Manager, International Supply Chain
Claire has extensive supply chain experience having worked across multiple industries and geographies.
General Manager DC Operations and Network Strategy
Krista is the leader of the Insights and Customer Engagement teams at THE ICONIC. She oversees Customer Insights, CRM, Research, Marketing Analytics, and Loyalty.
Director - Customer Engagement and Loyalty
TESTIMONIALS
Really enjoyed the conference, connected with professionals I already know and met others. Took away some interesting insights
